Ventolin Adverse Effect

admin January 29th, 2008

The problems


  1. Students are often waiting to use a computer while non-student community members are tying up our resources

  2. Ventolin adverse effect, Students are given preference, but when community members are asked to leave to make room for paying students they often become upset

  3. The Campus Police Department is contacted frequently to escort community members out of the labs

  4. There have been numerous instances of community members viewing pornographic material in the open lab making students and children uncomfortable

  5. The labs are a place for academic work and for community members to better themselves.  It is difficult to accomplish this with the non-academic use that is occuring in both of our open labs


Possible solutions

  1. Computers that are filtered are available to the community in the cafeteria in Lynn and in the hallways in Danvers.  We could check for IDs at each open lab and only allow students and faculty into the labs.  Community members would be directed to the computers in the Lynn cafeteria and Danvers hallways.  This solution will also eliminate the free printing we are providing to community members and help alleviate the long lines that students wait in for their printouts.

  2. Eventually we could install scanning systems and scan IDs as students and faculty enter the labs.  This would encourage more people to get their IDs and would make it a quick, clean process for the lab staff.  This would be the ultimate but is at least two years out in the planning and installation and could be a next step to option 1.

  3. Easing up on option 1 a bit we could check for IDs and provided the individual presents an ID (student, driver's license, etc.) let them in.  Only individuals that do not have an ID would be directed to the Danvers hallways or Lynn cafeteria computers.  This option will present more control and may be enough to alleviate the problems that persist in each lab.  This option may also not be enough and would still allow in the community members that present problems and put our lab staff in harms way.


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8 Responses to “Ventolin Adverse Effect”

  1. Pat Lavoieon 29 Jan 2008 at 9:09 pm

    I am not sure what our requirements with state policy are regarding having computer labs accessible to the general public. That said, I do not think we should have “open public labs”. I am quite sure that the public libraries and our library have computers available for general public use.

    Our students pay to come here and should be able to use the labs without having to wait for the general public to get done with their computer time.

  2. Karen Pangalloon 31 Jan 2008 at 3:12 am

    The Library has a Community Patron Policy (http://www.northshore.edu/library/policy/Policies–Community%20Patron.pdf) and a Computer Use Policy (http://www.northshore.edu/library/policy/Policies–Library%20Computer%20Use.pdf). The Computer Use Policy is posted by the library computers as well as on the Library web page.

    As a public institution and because of our agreement with the NOBLE consortium, the NSCC Library is opened to community patrons to use the materials and services, with several provisos.

    “Community patrons may use the premises, assistance, and services with the understanding that NSCC students, staff and faculty have first priority. Community patrons may use the computers, word processing, and Internet when they are not being used by NSCC faculty, staff and students. Community patrons are limited to 30 minutes on the computers and may be asked to leave if students need the computer.” (Community Patron Policy)

    Hopefully, allowing use of the library will act as a marketing tool for the college. Those public patrons may be our future students. That being said, our community patrons usually don’t present the same problems in Danvers that they do in Lynn. We all have some pretty unbelievable stories. I should have been writing a book, instead of shelving them.

  3. Karen Pangalloon 31 Jan 2008 at 3:25 am

    Regarding a solution, have the computer labs looked into Envisionware, a PC reservation software system? Many of the NOBLE public libraries are using it and are very happy with it. I think it can be set up to only take our library card/ID, so it would eliminate the public users. On the down side, in the biginning it could be cumbersome for our students.

    I’m all for eliminating free printing. The college is going green and as we found out in the library, once we started to charge for printing, people became very conscientious about what they chose to print. No more printouts of multiple copies of Johnny Depp. I would even advocate for charging for printing out student-written papers. When I was typing out my college research papers (back in the day before electric typewriters thank you), the college was not providing my blank pieces of paper. I had to buy it.

  4. Jeff Wardwellon 01 Feb 2008 at 8:55 am

    Simmons College uses CS Print to administer their printing in labs. It’s similar to what Karen is suggesting. Students print from their lab computer and then walk up to a dedicated CS Print station and select their print job from a queue of all lab print jobs. They swipe their Simmons Shark Card (that’s the college’s do-all meal card, credit card, ID, etc…) through a card reader and select their job from that queue.

    Simmons also limits free printing for students. It was determined via surveys and interviews with faculty that the average Simmons student will need to print out 500 pages of academic work per semester. So, at the start of each semester every student’s Shark Card account is credited with 500 free print pages. If the student goes over the 500 page limit they have pay (or they can petition for more pages.)

  5. Kathyon 04 Feb 2008 at 10:37 am

    Working in an area that has an “open computer” such as the Enrollment Center - there have actually been times when we’ve had to ask current students and their friends to leave due to the content of the websites they were on.
    That said - I must say that I don’t agree with the public having access to our computers, whether it be open labs, enrollment centers, and or the library.

    I believe that we should also monitor more closely the sites and content that our students are on.

    If a student and/or the non-student is on one of our computers- browsing.. and an actual NSCC student needs a computer to do homework -research etc.. and there are no open computers - what is being done in that case?

  6. Tom Justiceon 04 Feb 2008 at 12:19 pm

    I agree with Pat that we should not have Open Computer labs for the community. I have been involved in several incidents of “open” use in the cafeteria PCs One resulted in campus Police involvement (pornography). In our ESL lab, we follow the general guidelines and rules of the college computer policy, but non-students/community members often disregard these rules in “open” computers (cafeteria and previously the general computer lab). We attract some strange folks when we have open computer use.

    Students should also be limited in their printing as Karen and Jeff have pointed out. I have had to restrict Internet printing in the ESL lab as some students were printing multiple copies of websites and non-academic related material (cars for sale etc.). We have had a dramatic reduction in printing since instituting this policy, only papers or class related research cut and pasted into word docs.

    Restrictions and limited use are not a bad thing, and there are library resources available as has been pointed out.

  7. Sandyon 08 Feb 2008 at 9:54 am

    I’ve visited the open computer labs at NECC.
    Last year I was able to use the computers by just signing in at the desk (which is right at the door, you can’t get in unless the desk person OKs it). However, when I went in this semester before the night class I teach there, I was asked for a student ID. I didn’t have one and was told it was for students only, not even faculty are allowed. I don’t agree with this since I often go into the open lab to work with students (if there is a class in LW301).

    NECC must have had some availability issues or community concerns. You might want to contact them in Haverhill and inquire about their policies.

  8. Hermelinda Murrellon 20 Feb 2008 at 12:11 pm

    I am glad that the college has decided to take some effective steps/measures to uphold the policies that are already in place. Quite frankly, with the amount of documented incidents it was negligent for this institution to take so long to implement some effective measures.

    Moving on….some 5 years or more back, there was a sign-in requirement to enter the computer lab on the Lynn campus which was located in LW301 (if memory serves me). The SGA of that time met with Cheryl Finklestein because “students” complained that they did not want to sign-in using their social security numbers. Instead of thinking of other viable solutions, the vote was unanimous to stop signing in altogether. Not bright, if you ask me.

    Hind sight is 20/20 and being a student of NSCC at that time, I knew that the lab was occupied by community members as well as students. The content accessed was ALWAYS less than favorable whether student or community member and this happened more often than not. No individual wants to be tracked when they’re doing dirt—student or no student. So, I believe this issue started way back and has manifested itself into a problem. Some foresight could have saved us in the lab(s) a whole lot of grief. That was then, this is now and finally some head way will be made.

    As for a solution(s), I agree with my Director that ample notification should be given. I like the idea of a student holding a NSCC ID with a HUGE grin with a slogan that says something, “Your ticket to NSCC.” or “All access pass.” Then, something like: “If you don’t have one, get one!” Its a rough draft and will take some ironing out but, its doable. I also like the idea from my Supervisor that our IDs should be for more than checking out books at our college.

    Its all a little overwhelming for us Lynners because in the end it is me and the staff that will have to get down and dirty until things smooth over but, I think we will manage as long as we continue to get support.

    That’s my blurb for the week! :-)

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